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CALL FOR CHAPTERS
Proposals Submission Deadline: 4/30/2009
Full Articles Due: 6/30/2009
Handbook of Research on Conflict Resolution in E-Business
Environments:
Global Challenges and Opportunities
A
book edited by Professor Joseph Abiodun Bello, Professor Ben
Akpoyomare Oghojafor and Anthonia Adenike Adeniji.
Covenant University, Ota, Nigeria
Introduction
Electronic business provides business actors with artificial
machine intelligence available at the click of the mouse.
The ordinary physical location boundaries of business
ventures and direct human or face-to-face interactions of
personnel are being replaced. The history of conflict
opportunities and the dwindling arsenal of tactics of
responding with resolutions would seem in a state of flux
where a kind word or a cruel retort, used to make a
difference in human quality-relationships, seems doomed for
change. The method of interaction and communications at the
corporate and human levels are sources of additional
conflicts. Machines installed to relate with corresponding
machines may not often blend, and may even malfunction to
hamper output creation, and to defile easy resolution using
existing templates.
Therefore, conflict resolution in virtual business
environments is a many-fangled thing. It is a purposive step
planned and implemented to normalize a negatively
experienced situation of not meeting desired performance. It
is a cultural mandate bestowed upon managers, professionals,
and analysts to foster harmony instead of operational
discord. It is an object lesson in how business operators
can generate their own choice decision heuristics to apply
to conflict situations in E-Business environments.
Objective of the Book
This book seeks to provide a relevant conceptual framework
and the latest empirical research findings in the subject
area. The book creates a tractable bridge between the
existing state of know-how in the organic business functions
and the operational tools, styles, as well as experiences of
practitioners, researchers, students, managers, and
organizations, in dealing with conflict phenomena in
E-Business environments. The
book will provide users with realistic, practical, current
approaches to conceptually tackling the challenges of
conflict resolution in E-Business. Public and private
organization analysts, information providers, and explorers
in the field of conflict resolution in E-Business will find
relevant information for the advancement of their skills.
Field researchers in the area of topics covered by the book
will be able to share their thinking, experiences, and
findings through this comprehensive reference.
Target audience
The target audience
of this book is composed of professionals, researchers, students and business
practitioners, interested in E-Business conflict resolution. Similarly managers
will be interested in optimizing available business opportunities in the given
industries. Every serious researcher interested in making a foray into the vast
unfolding business processes noticeable in the global E-business world will also
benefit from this work. Every governmental body concerned with moving the
economic and social welfare fortunes of its citizens forward needs conflict
resolution know-how. In an era in which many developed and developing nations of
the world are seeking business process improvements for their activities, this
book will be a helpful reference. The share welter of efficient, practical,
tools, information the work will contain, will make it an attractive source of
ready information to readers. Those who require an amalgam of theoretical,
application, and practice knowledge, will also be able to satisfy their needs in
the context of the book. The net economy stands to benefit from this E-Business
conflict resolution book
Recommended topics include, but are not limited to, the
following:
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1. Theoretical Issues in E- Business Conflict
Resolution |
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- Behavioral |
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- Technological |
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- Organizational |
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- Environmental |
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- Socio-cultural |
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2. E-Business Conflict Resolution Planning,
Evaluation, and Review |
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- Methods extant in literatures |
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- Tested fools |
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- Organizational |
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- Techniques with robust user appreciation
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- Novel formulations relevant to current issues
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Sources of primary and secondary data |
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3. Anticipatory E-Business Conflict Resolution
System Development. |
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- Management information schemes |
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- Net consumer information regimes |
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- Relational frameworks for buyers and sellers
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- Locational factors of cyberspace links
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- Applicable tools and techniques |
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Considerations of effecting timely changes
mandated by operating experience |
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4. E-Business Conflict Resolution Measurement
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- Concepts, variables, and tested parameters
helpful to researchers, students and analysts
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- Empirical models of E-Business conflict
resolution tested and usable findings
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- Managerial, enterprise, and consulting
information perspectives on E-Business conflict
resolution |
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- Tracking the challenges of changing textures
of E-Business conflict resolutions over time
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- Applicable tools and techniques |
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Considerations of effecting timely changes
mandated by operating experience |
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Design and testing of practicable multivariate
models of E-Business conflict resolution
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Moving from industry specific data to global
extrapolations |
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Broad operational research formulations of
E-Business conflict resolutions gains and losses |
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5. Conflict Resolution in E-Business Models
E-Market places |
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- Franchising: products, E-Services |
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- Agents, outsourcing issues |
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- Auctions (goods, real estate, arts, oil
blocks, agriculture |
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- Mobile communication services |
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- Location internet providers |
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Web 2.0 |
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Promoting best management practices |
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Constraints of power supply, depth of internet
coverage, web accessibility and ICT limitations
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Technology transfer, intellectual property
issues, and cost – benefit considerations |
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- Legal issues, ethical issues, socio-cultural
issues, copyright conventions |
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- Trading patterns, term of trade, and political
forces generating power plays in E-Business
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- Role of international institutions such as
OECD, GATT, WTO, World Bank, and relevant other
world business regulatory bodies |
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6. Application Issues in E-Business Conflict
Resolution: Level Considerations
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- Individual to individual/ group to group
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- Networks to members and to networks
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- Organizations to organizations |
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- MNES to MNES / SMES to SMES |
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- Corporations to intermediate product or
service users, and to ultimate consumers
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- Zonal economic markets to multilateral
markets, and financial/ economic communicates
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- Governmental revenue generation using ICT:
online payments, registration of titles, tax
collection |
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7. Management/Behavioral Issues in E-Business
Conflict Resolution |
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- Identifying: conceptualizing, and controlling
business operator personalities prone to
conflict generation in E- Business |
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- Leadership deficits of actors and agents
creating conflicts in E- Business |
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- Marketing |
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- Financial |
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- Accounting |
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- Human resource information systems
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- Web- based decision support systems
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- Transformation / transfer of physical mind set
of actor interactions to invisible net economy
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- Blogs, blogging portals cyberspace usage for
noble as well as for deleterioces purposes
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- Organizational development and performance
outcomes of conflict resolution |
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- Optimizing business output games though E-
Business conflict resolution |
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8. Role of Education/Computer Literacy
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- Web business training and applications to
handle conflict resolution |
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- Exposure of net players to suitable strategies
of combating losses in E- business conflict
situations |
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- Personal and organizational information
privacy issues and safeguards |
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- Role of professional certification and
E-Business management development in controlling
conflicts |
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- National and sectional computer training to
empower students, women, the handicapped, and
minorities for current and future harmonious
E-Business operations |
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9. Management Cases of Successes and Failures
Elucidating E-Business Conflict Resolution
Progress |
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10. Alternative/Informal Conflict Resolution
Ideas Applicable to E-Business |
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- Lessons from raging political conflicts
affecting E-Business in oil producing areas |
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- The traditional and or protocol roles of
community leaders and political elites |
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- Modalities of peace promotion as an antidote
to institutional conflict escalation |
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11. The Future and Emerging Issues in E-Business
Conflict Resolution |
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- E-Business conflict resolution goals as a
moving target |
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- Global restructuring and E-Business conflict
multiplication, reduction, and possible
elimination |
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- New technologies emerging to alter the face of
E-Business existing templates of resolving
conflicts |
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- Emerging role of technical, social systemic
approaches in controlling E-Business
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- Defining computing, and sharing the costs and
gains of conflict resolution in E-Business
environments |
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12. Other Related Research Issues in Conflict
Resolution in E-Business Environments
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Submission Procedure
Researchers and practitioners are invited to submit on or
before April 30, 2009, a 2-3 page chapter proposal
clearly explaining the mission and concerns of his or her
proposed chapter. Authors of accepted proposals will be
notified by May 5, 2009 about the status of their
proposals and sent chapter guidelines. Full chapters are
expected to be submitted by June 30, 2009. All
submitted chapters will be reviewed on a double-blind review
basis. Contributors may also be requested to serve as
reviewers for this project.
Publisher This book is scheduled to be published by
IGI Global (formerly Idea Group Inc.), publisher of the
“Information Science Reference” (formerly Idea Group
Reference), “Medical Information Science Reference,” and
“IGI Publishing” imprints. For additional information
regarding the publisher, please visit www.igi-global.com.
This publication is anticipated to be released in 2010.
Important Dates
April 30, 2009: Proposal Submission Deadline
May 5, 2009: Notification of Acceptance
June 30, 2009: Full Chapter Submission
August 15, 2009: Review Result Returned
September 5, 2009: Revised Chapter Submission
September 15, 2009: Final Acceptance Notification
September 30, 2009: Final Chapter Submission
Inquiries and submissions can be forwarded electronically
(Word document) or by mail to:
Prof. Joseph Abiodun Bello
Department of Business Studies
Covenant University
Ota, Ogun State, Nigeria
GSM: +234 8033555512
E-mails:
profjabello99@gmail.com
info@profjosephabiodunbello.com
jabello@covenantuniversity.com
www.profjosephabiodunbello.com
Book
Publisher's Website:
http://www.igi-global.com/requests/details.asp?ID=589 |
