The Technology Solutions Center

As learning technology is based on the use of information and communication technology to support learning and research, CSIS Technology solutions center is a centre of excellence in the development and use of learning technology. At any one time it is capable of hosting between 10-15 projects and services. Offering a full range of advisory services. to support the use of learning technology within the University, including a comprehensive website, help desk, email list, support and training, workshops, seminars, departmental and faculty recommendations, individual and departmental consultations and visits.

A Part of our immediate drive is also the introduction of Optical Mark Reader service - for marking multiple choice questions (MCQ).

The Multiple Choice Question (MCQ) can provide the basis to test learning outcomes, and additionally MCQs can be provided as in-course self assessment, which has been shown to promote learning. The OMR service's prime function is to securely, reliably and efficiently read marks that students make on a machine-readable answer sheet and make the results available within an agreed period of time.
In collaboration with The Academic planning unit, part of the mission of is to offer professional, quality advising and support to the Covenant University community through efficient service, communication of University policy, and open collaboration with University departments and support services in an effort to facilitate the educational experience. Among its duties is the development and implementation of support for the Academic Planning unit including enrolment and examinations, timetable and other such services. The center provides the much needed data and parameters for the academic advising program for all entering freshmen and returning students, and provides support for faculty advisors, including briefings and printed materials as well as collate analyze and evaluate various aspects of student academic performance and retention.

Help desks Extension
The Center for systems and Information Services Help desks extensions are the first point of contact for enquiries on all aspects of computing.
This includes:
• advice on software available and its use;
• password problems;
• reporting problems with equipment maintained by the Information Services unit
• handling the issue of software licensing
• facilitating procurement of computer supplies;
• information and advice on purchasing computers and accessories;
• information on bugs, viruses, and necessary control measures
• checking the states of our centrally managed systems;
• Providing a gateway to network services.
Opening hours
Cyber Cafe Monday - Friday 9:00am - 6:00pm
 

HELPLINE : Exts. 2326, 2327 or 2328

The center maintains two cyber cafes providing high speed internet access as part of its support in satisfying the community computer needs. A web mail service is conveniently in place to enable key officers and departments access mail from anywhere simply with a web browser.

These use of the facilities are, in general, free of charge, though some facilities, such as printing, may require payment.
Tools for Teaching and Research
Technology Solutions center

In support of the University's academic mission, CSIS provides technology expertise resources, and services directly to students and faculty, and to other organizations that in turn support aspects of the mission. TSC provides information on the use of technology in teaching and learning environments; operates and manages classrooms, public and multimedia computer clusters in Library and a computer cluster CST; provides faculty-specific computing resources through the office of the dean; provides technology support to Covenant University Center for learning resources services; operates and manages computing clusters and services; and supports the Covenant University course management system.